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Arcadia Financial is now CitiFinancial Auto
Arcadia Financial

Arcadia Financial

www.arcadiafinancial.com
What is your customer experience with Arcadia Financial?

Arcadia Financial Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Arcadia Financial has 1.7 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don't give up".

  • Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

Media from reviews

Arcadia Financial - What the ***?
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title release lien car vehicle number lien holder truck holder lien release
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Floray C

Lien holder release on vehicle title

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The number I call wants to give me a gift card for $1.00 with my credit card and I dont need that I need the release for my 1995 Lincoln You are the lein holder and this has been paid off. Please help

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Loss:
$180

Preferred solution: Release lein

Anonymous

Found car title

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I finally found my title. Arcadia Financial sold some of their accounts to CITIAUTO.

It took me 6 months to research this mess. Citiauto does not have a phone number. I had to contact via email. Here's their info.

I hope some of you can be helped.

cfaautoitems@***.com

I sent them all the information I had.

It took a while but finally received my answers. Turns out my car didn't even need a Lien Release anyway.

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Preferred solution: Send people their information

User's recommendation: Don't give up

James H Hvo

Need a phone number

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need my van title release to sale van it's been paid off for over 10 year and we never got a release form for the title

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Preferred solution: title release form

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Anonymous

A valid telephone number

I am trying to get a letter of release of lien from 7/8/1999 on a 1999 Chevy Suburban bought at Landmark Chevrolet by Booker T Harlan title# 101306****609****. Contact me at (832)265-****

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Winston T Hwo

So far par for the course

Redirected to four different numbers that were disconnected. The fifth one allowed me to leave a message as they were closed when I finally called it.

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Timothy M Aku

We need a Release of title

We bought a 2002 Ford Taurus in Texas and it was financed by Arcadia financial. We are needing a title release.

Just wondering if you financed our automobile. Will provide more information if you financed our Taurus in 2002.

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Anonymous
map-marker Richmond, Indiana

Lien holder release on vehicle title

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They are no longer in service all numbers pertaining to this financial institution are void.

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Marilyn g Lhw
map-marker Upper San Gabriel Valley, California

Lien release

My 2003 ford truck has a lien on it been paid of for a long time I need to get a lien release

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Marilyn g Lhw

Lien release

Phone number not working or company went out of business

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Reason of review:
Poor customer service
Delois Gjj

Lien holder release on vehicle title

How do I get title released?

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Reason of review:
Poor customer service
Shimeka Tuh

Lien holder release

We lost our car title. Arcadia financial Ltd is the who we paid off in 1998.

To get another copy of our car title, we need leader head from the company stating that the auto was paid off. Release of lien,or thar person business card or employee ID.

Because at the Texas Department of Motor vehicle they told us that Arcadia Financial is still showing on thier record as the lien holder. In order to get another title, we need another paper showing no lien.

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1 comment
Webb Yum

I had account with arcadia i bought a truck in 1998 they willnot release my title they said i still owe 10,00 dollars for a 12.00 dollar title i guess they sold out to another company call santander in texas

francisco b Iyp

Car lien holder release

nobody answer the number you gave me, its no longer in service.

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Reason of review:
Poor customer service
1 comment
Guest

I’m trying get my title from them what do I do they no longer in service I need the title to my vechile someone please help an tell me what to do

francisco b Iyp

Lien release title

i got a 1998 honda accord, that i paid off long time ago, for some reason i never receive my title, would you please can you tell me what to do about this.

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Reason of review:
Order processing issue
Rebecca L Pci

Need my Car Title!

I had my vehicle loan through Arcadia Financial years ago, and once it was paid in full, was never sent the title. I am in a situation where I am trying to remove the piece of metal off of my driveway, and can't even give it away to a scrap metal company without the title.

The DMV can't provide the title. I have gone online to numerous websites and found that Arcadia Financial has changed hands several times over the past few years to various banks.

Outside of hiring an attorney to track it down, which would cost more than the car is worth, how can I lay my hands on my title?! Please HELP!!

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Loss:
$2500
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Mary w Yis

Vehicle title cleared

Trying to get title cleared from purchase back in 1998 for keith and Mary Wilkinson 2860 58st fennville mich phone num 269455**** please help

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1 comment
Guest

I too am from Michigan not far from you. We got a car through Arcadia as well.

Because Michigan is not a title holding state, I was sent my title but Arcadia was listed as lien holder. We paid off the car never gave it a second thought. Sold the car and the new owner cannot get the title in their name without our lien release. I do not know what more I can do to help them.

As far as I knew at time if sale, my car was paid off probably 15 years ago! Now I cannot find this company and where I have been able to research to, doesn’t have anyone answering a phone. You have to email them which I did and received no response. The new owners only have 30 days to get the title put in their name or they get penalized.

I am trying my best to help them but I do not know where else to turn? Did you ever get a response??

David T Fug

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Had a car stolen in 1996.

My insurance Co paid off balance for clear title. The car was totaled.

To this day I'm getting collection agencies calling me saying that I owe money on old loan.

Some one can't add. Check from my insurance agent said payoff for clear title.

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